Cancellation policy

Subscriptions Overview

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

How does Subscribe & Save Work?

A MindRx LLC subscription removes the hassle of remembering to purchase your products while giving you 20% off for the lifetime of your subscription. Your card will be charged and your order shipped automatically on the schedule you select (default: every 30 days) until you cancel. Cancel or change your order hassle-free by logging into your account at any time or email us at support@getoptimind.com.

How Can I Cancel My Order?

Cancel anytime, hassle-free, by emailing support@getoptimind.com, or by logging in to your account. You will be reminded of your subscription order 3 days prior to your charge. If you cancel before your next order is shipped, you will receive a full refund. If you cancel after your order has shipped, you will be refunded, minus the cost of shipping to return the product.

See our returns policy for more details on returns and refunds.